 |
| News |
|
| Virus Information |
Contact the Help Desk
|
|
Contact Us:
Phone - 385-8016
E-Mail - HelpDesk@sjfc.edu
Help Desk\Media Center
Normal Business Hours:
Monday - Friday
8:00 A.M. - 5:00 P.M.
.
Help Desk\Media Center
Extended Hours:
(if classes are in session)
Monday - Friday
7:30 A.M. - 10:00 P.M.
Saturday
8:00 A.M. - 3:00 P.M.
Lab Assistant on Duty:
Monday - Friday
7:30 A.M. - 10:00 P.M.
Saturday
No lab assistant hours,
please see Help Desk for assistance.
Sunday
12:00
P.M. - 10:00 P.M
Effective from January 1, 2009
until August 31, 2009.
|
|
oit_management.OIT
| Stacy Slocum |
|
Chief Information Officer |
|
|
The CIO for St. John Fisher College's overriding goal is to assure that the college has the resources in place to meet its current and future academic and administrative IT needs. They insure that the College is fully served by the three divisions of OIT and is provided with technology guidance, direction, and management to achieve its goals, missions and strategic requirements.
The three divisions in OIT include: Network Services which is responsible for all network, server, infrastructure and telephone systems; Administrative Services which is responsible for administrative application systems and databases; and User Services, providing the Help Desk, PC support, academic PC lab services, the Media Center and IT training.
You can contact him at sslocum@sjfc.edu.
|
| Joanne Peca |
|
Director of Technology Support Services |
|
| The Director of Technology Support Services for the Office of Information Technology manages the technology services provided to students, faculty, and staff by the areas of Desktop Support, Academic Computing, Media Services, Instructional Technology and Training, and the OIT Help Desk. The Support Services department includes a full-time staff of eight technology support professionals and a student staff of numerous Help Desk and technology support assistants.
You can contact her at jpeca@sjfc.edu
|
| Stephen Cook |
|
Director of Administrative Services |
|
OIT Administrative Services provides programming and database services for the development, integration, implementation, enhancement, and operational support of St. John Fisher's Banner ERP system. OIT Administrative Services provides dedicated staff support for mission-critical systems as well as on-call and ad hoc problem resolution and recovery support for other systems. The Administrative Services staff works closely with user groups to ensure that reports, new applications and initiatives are developed to advance St. John Fisher's goals.
You can contact him at scook@sjfc.edu
|
| Rick Klenotiz |
|
Director of Network Services / IT Security Officer |
|
| Network Services provides support for the network infrastructure on campus. This includes all networks in every building on campus (wired and wireless), Telephony Services (VoIP, voicemail), all Server Services (Banner hardware support, e-mail, file storage, print servers, Blackboard, web servers), Data Center operations and Internet connectivity. Increasingly important is IT Security and the Director of Network Services is also the IT Security Officer responsible for all aspects of IT security at SJFC.
You can contact him at rklenotiz@sjfc.edu. |
|
